Non-Refundable Circumstances

Foodtastic shall not issue refunds for products returned in a damaged condition. Our commitment to quality and customer satisfaction does not extend to items mishandled or improperly cared for after delivery.

Damaged Goods

Should you receive products in a damaged state, you must provide verifiable evidence of the damage by contacting us at hello@thefoodtastic.com. Upon receipt and evaluation of such evidence, Foodtastic reserves the sole discretion to determine the validity of claims regarding product damage. If the claim is substantiated, a refund will be issued to the original payment source within seven (7) business days following confirmation of the damage.

Taste Preference and Preparation Errors

Refunds will not be issued based on personal taste preferences or incorrect preparation methods by the customer.

Returns Policy

Given the international shipping origins from India, Foodtastic does not accept returns post-shipment. If a return is desired, the customer will bear all associated shipping costs for returning the item(s) to Foodtastic. Such costs are non-reimbursable.

Return Inspection and Refund Processing

Upon receiving a return, Foodtasticl personnel will inspect the product(s). A refund, less any forward shipping charges incurred by Foodtastic, will only be processed if the product is deemed in good condition. The refund will be processed to the original payment method used by the customer.

Contact Information

For any inquiries or further clarification regarding our refund and return policies, please contact us at hello@thefoodtastic.com.

This policy may be updated or modified at Foodtastic’s discretion without prior notice. Customers are encouraged to review this policy periodically.